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Services SETA
Skills Programme / Short Course

Minute Taking Skills

A practical, SAQA NQF-aligned Minute Taking Skills programme designed to transfer immediately applicable skills. Content can be tailored to your organisation's context and presented at a time and venue of your choice.

2 – 5 daysIn-house · Public · Virtual
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Course outline & modules

  1. 01Foundations and key concepts of Minute Taking Skills
  2. 02Legislative and policy framework (South African context)
  3. 03Practical tools, templates and best practice
  4. 04Case studies from the public and private sector
  5. 05Workplace application and action planning

Learning outcomes

  • Explain the principles and scope of Minute Taking Skills
  • Apply the relevant legislation and organisational policies
  • Use practical tools to improve workplace performance
  • Develop a personal or team implementation plan

Who should attend

  • Administrators, PAs and secretaries
  • Records and registry officials
  • Disaster management practitioners
  • Front-office and customer care staff

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A practical, SAQA NQF-aligned Records Management programme designed to transfer immediately applicable skills. Content can be tailored to your organisation's context and presented at a time and venue of your choice.

  • Foundations and key concepts of Records Management
  • Legislative and policy framework (South African context)
  • Practical tools, templates and best practice
  • Case studies from the public and private sector
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  • Foundations and key concepts of Event Management
  • Legislative and policy framework (South African context)
  • Practical tools, templates and best practice
  • Case studies from the public and private sector
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